DELIVERY / PRICES / SHIPPING COSTS

All prices indicated on the seller’s website are inclusive of statutory value-added tax (VAT) at the valid rate.
The vendor charges delivery costs in addition to the prices indicated. Delivery costs are clearly explained to the customer on a separate webpage and during the order process itself.

We deliver within the Federal Republic of Germany and the countries listed below. The delivery takes place within 3-5 days from the receipt of your order, unless otherwise agreed or a different delivery time is specified in the item description.

All prices are total prices in euros, ie they include all price components and the statutory sales tax.

In addition to the prices indicated, we charge for shipping costs for each order as specified in our Shipping Costs section.

When shipping to non-EU countries (e.g. Switzerland), the recipient may incur customs fees. Please inform yourself about this at your responsible customs authority.

Shipping costs are charged at a flat rate of EUR [VALUE] and are exclusive of statutory value-added tax (VAT).

Delivery

Unless we have clearly stated otherwise in the product description, all articles we offer are ready for dispatch immediately. The dispatch takes place daily from Monday to Friday. No goods are dispatched on Saturdays, Sundays and public holidays. Delivery with DHL usually takes place within one to three working days, for orders with express shipping via DHL Express, delivery takes place on the following working day if the order is received by 11 a.m. (no delivery on Saturdays).

In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and, for all other payment methods, on the day after the contract is concluded. If the period ends on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

The seller reserves the right to withdraw from the contract in the event of incorrect or improper delivery by suppliers. This only applies in the event that the non-delivery is not the responsibility of the seller and the seller has, with due care, concluded a specific cover transaction with the supplier. The seller will make every reasonable effort to procure the goods. In the event of unavailability or only partial availability of the goods, the customer will be informed immediately and the consideration will be refunded immediately.

The seller is entitled to withdraw from the contract if, at the fault of the customer, delivery of the goods fails despite three delivery attempts. Any payments already made by the customer will be refunded without delay. The vendor reserves the right to charge the customer the shipping costs occurred.

The risk of accidental loss and accidental deterioration of the sold item also passes to the buyer only when the item is handed over to the buyer.

Customers are notified of delivery periods and restrictions on delivery (e.g. delivery to specific countries to the exclusion of others) on a separate webpage or in the respective product description.

Shipping Costs

Germany: Flat rate – €4.99, Free Shipping for orders over €100

Europe (EU States): Flat rate – €13.99, Free Shipping for orders over €200

Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, slovenia, Spain, Sweden, Vatican

Switzerland & Liechtenstein: Flat rate – €13.99, Free Shipping for orders over €200

Europe (non-EU States): Flat rate – €13.99, Free Shipping for orders over €200

Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Moldova, Montenegro, Norway, Republic of Macedonia, Serbia, Ukraine, United Kingdom

International

Israel, Russia, Turkey: Flat rate – €34.99, Free Shipping for orders over €300

International (Other): Flat rate – €34.99, Free Shipping for orders over €350

Canada, China, India, Japan, Qatar, Saudi Arabia, Singapore, South Korea, United Arab Emirates, United States